DoorLoop is property management software designed to make renting easier for landlords and tenants. It offers tenant and lease tracking, financial tools, and maintenance and repair management. With these capabilities, DoorLoop claims to be one of the most comprehensive options available for rental management.
So, does it live up to the task? DoorLoop reviews across the internet rate the site highly, and in this review, we’ll explore the features and user experience to help you make the right software decision for you and your investment.
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DoorLoop was founded in 2019 by landlords and property managers who wanted to streamline their investments and make property management simpler and more cost-effective. The platform allows owners, landlords, and property managers to manage properties across residential, commercial, and affordable housing units with a number of tools commonly found in property management software.
DoorLoop features a default dashboard when logging into the service. In the Starter plan, the dashboard is standard and cannot be adjusted. However, in the higher-tier plans, the dashboard is customizable, and widgets can be moved, added, and removed from the default view.
The color scheme is familiar, and the left navigation menu provides quick access to the platform’s major features. The overview tab lets landlords quickly browse tenant maintenance requests, task status, outstanding balances, and lease tracking.
There is also a notes feature that allows landlords to track tasks and take quick notes in areas that aren’t otherwise covered by a built-in feature or tool.
These days, landlords have their choice of any number of property management software options, so it’s important to weigh the features of each (while always considering pricing) to determine what might work for you.
Like most platforms, DoorLoop offers many critical features, such as tenant and lease tracking, financial reporting, and a maintenance tracking system. But how do these features work in practice? Let’s investigate.
DoorLoop offers a built-in CRM and tenant portal so you can quickly see the status of new applicants, current tenants’ leases, renewal dates, and rent across all of your properties. Leases can be electronically signed within the platform, with all fields presented as pop-up windows to avoid handwriting mistakes or miscommunication.
The tenant portal also makes it easier for tenants to request maintenance, pay rent online, and communicate with landlords about any issues that might arise during the lease period. However, DoorLoop locks tenant announcements and access to owner-specific portals behind the higher pay tiers.
Built into the DoorLoop platform is a full financial management and reporting system that landlords can customize or track as a whole or by individual property. Landlords can also create custom portfolios of properties and track them by portfolio. This makes it easier to track investments and make adjustments as needed to maximize profits.
If you use QuickBooks, the higher pricing tiers can sync with your current software, allowing you to keep your historical financial data without starting from scratch.
Whether you manage one or 30 properties, keeping track of maintenance requests and the status of ongoing repairs can quickly become overwhelming. However, DoorLoop allows tenants to make requests directly from their tenant portal.
Additionally, landlords can assign vendors to maintenance and repair tasks and set up automated workflows that will auto-assign specific tasks and requests to handypersons or vendors without landlords having to do it manually. If you pay for the higher plans, you can also create customized work orders and vendor-specific accounts.
The DoorLoop pricing structure requires a subscription, which can be paid monthly or yearly. The subscription fee changes depending on the number of units you intend to use the software to manage.
There are three tiers—Starter, Pro, and Premium—each enabling access to different features on the platform. The base price is $59/year or $69/month (covers between 1 and 20 units, with increases for every 20 units).
DoorLoop reviews boast some solid ratings across many sites. Many users report that the platform is easy to use and they love online rent payments and the tenant management aspect of the platform.
Here are their reviews across four review platforms (Trustpilot, Capterra, Apple App Store, and Google Play Store) as of 10/15/2024:
Trustpilot: 4.1
Capterra: 4.9
Apple App Store: 3.6
Google Play Store: 3.3
As a landlord, you have many property management platforms to choose from, and hopefully, our DoorLoop review has provided you with the knowledge you need to make the right decision for your business.
TurboTenant gives landlords the peace of mind to seamlessly manage their properties from home or on the road with our mobile app. With the ability to list properties on dozens of listing services across the internet and a thorough background check for tenants, landlords can rest easy knowing that they’ve found the most qualified applicants.
So, sign up for a free account today and let TurboTenant make your property management woes a thing of the past.
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