How to Get Help

Welcome to TurboTenant Support! This forum Topic was created to give TurboTenant users a direct path to solving problems inside the platform. Our Colorado-based Support team checks this space every day, and can help solve anything big or small.

We don’t want to use this public place for any personal identifying information (such as names, addresses, or emails), so it’s likely that our team will follow up with your issues here with an email, chat, or even a phone call.

If you’re experiencing a problem and don’t know where to start, I’d suggest checking out our Support Center. It’s a self-serve directory of articles that answer common questions, along with screenshots and videos.

Another good place is the chat bubble on our website, which you’ll see in the bottom right of your screen if you’re on a desktop. That chat goes straight to our team, and they’ll get back to you as quick as they can. You can also always reach us at [email protected].

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