[Survey] Rent Payment and Eviction Trends – January 2021

In mid-January, we sent a survey to over 80,000 active TurboTenant landlords. We have been surveying our landlord and renter base for almost a year to gain insights into not only how the COVID-19 pandemic has impacted their rental process, but also to identify trends related to rent payments, mortgage payments, debt and income, communication trends, and tenant screening criteria. This is our seventh survey in our series on COVID-related landlord and tenant topics. We will continue to publish insights and data through 2021. This survey was conducted between January 22nd through the 27th. Our key takeaways and insights from both landlords and tenants for our January survey are highlighted below. You can read the summary of our data from 2020 in our State of the Rental Industry Report.

Landlord and Renter Demographics

Below we have outlined high-level demographic information for landlord and renter respondents related to location, unit size, forbearance, annual household income, and savings.


Key Data Points:

  • 60% of landlords own rental property in cities or urban areas.
  • 46% of landlords have a mortgage on all their properties, 25% have a mortgage on some of their rental properties, and 29% have no mortgage.
  • 94% of landlords reported they have not gone into forbearance during the pandemic.
  • How many units survey respondents own: 1-4 Units – 62%, 5-10 Units – 19%, 11-20 Units – 9%, 21+ Units – 10%.


Key Data Points:

Rent Payments

Breakdown by State, Unit, and Community Type

Key Takeaways: 

Renter Data

Key Takeaways:

Tenant Screening Criteria

Key Takeaways:

  • 34% of landlords have made their tenant screening criteria more stringent, 6% have made it less stringent during the pandemic.
  • 61% of landlords require a credit score of 600 or more; 12% require a credit score of 700 or more.
  • 40% of landlords, similar to previous months, reported they had to lower their monthly rent amount in order to fill a vacancy.

We will continue to survey renters and landlords and update this data every month. If you have data requirements that are outside the scope of this article, please email [email protected]. We have ongoing data collection and are happy to supply another data set if it is available. Check out all of our COVID-19 landlord resources here.

If you are in the process of filling your properties, TurboTenant can help streamline your rental process with easy and free online rental applications as well as thorough tenant screening so you can find the best renter for your property.

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